Temporary or permanent: pick carefully
Closing on Apple Maps works through two different tools, and choosing the wrong one has consequences.
A temporary closure, for renovations, a family emergency or a seasonal break, is an hours change. You keep the location, its photos and its insights, and customers see that you’re closed on specific dates. When the end date passes, your normal hours come back without you touching anything.
A permanent closure is a removal. You take the location out of your Apple Business account and tell Apple it’s closed for good. Apple then marks it permanently closed on Maps, and you lose the ability to manage it.
Setting a temporary closure
Temporary special hours take a start date and an end date, so one entry can cover a single day or several weeks. Mark the days as closed. Apple doesn’t let you record a closure inside an otherwise open day, so a closed afternoon is handled by listing only the morning hours.
Apple’s single-location pages don’t mention a separate temporarily closed status for one location. Multi-location businesses get one in the bulk template, where TEMPORARILY CLOSED needs both a from date and an until date.
Closing for good
The removal screen asks for one reason, and the two reasons do very different things:
- This location is permanently closed removes it from your account and marks it closed on Maps.
- Someone else manages this location only removes it from your account. Customers still see it as it was.
Apple says a removed location may still appear in Apple Maps. That’s expected; it should show as closed rather than vanish.
If Apple closes you by mistake
Customers can tell Apple that a place listed as open was closed when they arrived. Apple may then change your status and email your administrators. If that happens during a short closure you forgot to enter, or after a wrong report, open the alert in Apple Business. Accept it with Looks Good if it’s right, or edit the status back if it isn’t. Apple gives no time frame for that review, so check the place card in Maps yourself afterward.
If it doesn't work
- You picked the wrong reason: Someone else manages this location only removes it from your account and doesn't mark it closed on Maps.
- Apple marked you closed but you're open: open the location marked Updates Available, select the status, View Details, Edit, and save the correct value.
- You manage five or more locations: set Status to TEMPORARILY CLOSED or PERMANENTLY CLOSED in the bulk edit template, with the required dates.
- The closed place still appears in searches: Apple says a removed location may still appear in Apple Maps, marked closed.
Questions owners ask
Is there a Temporarily closed button for one location?
Apple's single-location help doesn't describe one. It offers temporary special hours for date ranges, including full days marked closed. The bulk edit template does have a TEMPORARILY CLOSED status with From and Until dates, but bulk editing needs five or more locations.
Can I undo a permanent closure?
Apple's guide doesn't describe reversing it. Once removed, you can no longer manage that location in Apple Business. If you reopen, you'd need to claim or add it again, so only use this for a real closure.
What if I'm selling the business rather than closing?
Don't mark it closed. Choose Someone else manages this location when you remove it, which takes it off your account without changing what customers see. The new owner then claims it or requests a transfer.
Do I need to close my Google listing too?
Yes, separately. Apple Business only controls Apple's services, so update your Google Business Profile, Bing and any other listings the same day to avoid sending customers to a locked door.
Sources
- Edit or remove a single location (support.apple.com)
- Configure location attributes (support.apple.com)
- Edit or remove multiple locations (support.apple.com)
- Maintain location information accuracy (support.apple.com)
Checked 13 Nov 2026. When the platform changes its process we update this page and log it in What changed.