Bing Places for Business

Reviews on your Bing listing: what you can and can't do

Bing Places gives owners no tools to reply to or remove reviews. Check which site each rating on your Bing card credits, then reply, report or collect reviews on that site; use Bing's Feedback link for factual errors.

5 steps

  1. Step 1: Search Bing for your business and open the reviews or ratings area of your business card.
    2 min
  2. Step 2: Note which website each rating or review is credited to, and click through to the original.
    5 min
  3. Step 3: Sign in to that site as the business owner and reply to or report the review with its own tools.
    15 min
  4. Step 4: Use the Feedback link at the bottom of the Bing page for anything factually wrong on the card.
    5 min
  5. Step 5: Check back on Bing after the source site has acted on the review.
    1 day
  6. Arrived: Reviews that break the source site's rules can come down there. Your public replies on that site sit beside the review wherever it's read.

Checked 13 Nov 2026 · source: blogs.bing.com

Why there’s no review tab in Bing Places

Owners coming from Google expect a reviews inbox. Bing Places doesn’t have one. Microsoft’s October 2025 announcement of the rebuilt portal covers claiming, hours, photos, dashboards, bulk editing and a Recommendation Tool, and no review features. Microsoft’s help also says plainly that Bing doesn’t control the content websites publish. So when Bing shows a rating or review snippet credited to another site, that site is where the review lives and where it can be managed.

The practical upshot is good news. The reviews you can influence on Bing are the ones you already manage elsewhere.

Find where each rating lives

Search Bing for your business on a computer and on a phone, and look closely at the rating area of your card. Each score or snippet should name the site it comes from. Write those names down. That list is your to-do list for Bing reviews, because the source site holds the original review and the owner tools for it.

If the card shows a rating with no source, or you can’t match a review to any site, send Bing Places support the listing, the review text and the date and ask where it comes from. Support routes are on the Bing Places overview page.

Reply and report on the source site

On each source site, claim your business profile if you haven’t, then:

  • Reply to recent reviews, good and bad, calmly and briefly. Your reply sits with the review on that site.
  • Report reviews that break that site’s rules, using its own reporting tool. A harsh but honest review usually stays; a fake or off-topic one may not.

Microsoft doesn’t say how quickly a change on the source site shows up on Bing, so check back after a few days.

Use the Feedback link at the bottom of a Bing page for factual errors on the card itself, such as a wrong address or a rating attached to the wrong business. Microsoft says all feedback is reviewed but you may not get a personal response.

A review that mentions a service you’ve never offered, or a location you’ve never had, often points to a listing mix-up rather than a review problem. That goes to support as a duplicate or merge request.

Building more reviews

To lift your rating on Bing, earn more reviews on the sites Bing credits. Ask customers after a good visit and make it easy with a direct link to your profile on that site. Don’t offer anything in return, don’t post reviews yourself, and don’t ask only the customers you expect to be happy. Each site has its own rules, and fake or bought reviews can cost you the ones you earned.

If it doesn't work

  • The reviews describe a business that isn't yours: two businesses may be blended into one card, or a duplicate may be showing. See the duplicate guide.
  • You flagged something through Bing and it's still there: Microsoft says reporting a concern doesn't necessarily lead to removal.
  • No source is shown and you can't tell where a rating comes from: describe the listing, rating and date in a request to Bing Places support.

Questions owners ask

Can I turn off or hide ratings on my Bing card?

No such setting appears among the Bing Places features Microsoft announced in October 2025. A rating credited to another site belongs to that site, so the only way to change it is through that site's own rules and tools.

Can Bing remove a negative review?

Microsoft doesn't offer business owners a review removal process on Bing. It says Bing doesn't control the content websites publish, so the site that holds the review decides. Report it there if it breaks that site's rules.

Which review sites should I focus on to improve my Bing rating?

The ones Bing credits on your own card. Look at the source names next to your ratings, then build reviews on those platforms only where their rules allow asking (Google allows neutral requests to every customer; Yelp asks businesses not to request reviews at all), following each platform's rules on how you ask.

Sources

Checked 13 Nov 2026. When the platform changes its process we update this page and log it in What changed.

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